PartsGPT help
Customer Support
How to reach us
For help with PartsGPT, your account, an MCP integration, a parts search, or an order-related question, email us at info@partsgpt.io .
What to include
Include the email address associated with your account and a short description of the issue. For MCP problems, include the client name, the tool you were using, and the approximate time of the request. Do not send passwords, API keys, payment card details, or other secrets.
Response time
We review support requests during normal business days and aim to respond as soon as reasonably possible.